Privacy & Data Policy
Phoenix Capital Global
Lastly Updated: 24/02/2026
1. INTRODUCTION
Phoenix Capital Global (“us”) is committed to protecting your privacy and handling personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, consultations, and services.
Phoenix Capital Global is a business incorporated under the laws of Cameroon (OHADA).
By accessing our website or engaging with our services, you acknowledge and agree to the practices described in this Policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
a) Personal Information
Full name
Email address
Phone number
Country of residence
Identification details (where required for onboarding)
Banking or brokerage-related information (only where necessary)
b) Technical Information
IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)
c) Communication Information
Emails
Consultation notes
Support inquiries
Signed agreements and correspondence
3. HOW WE USE YOUR INFORMATION
We use personal information to:
Respond to inquiries and consultations
Provide requested services
Conduct onboarding and due diligence
Communicate service updates
Maintain internal records
Comply with legal and regulatory obligations
Improve website functionality and user experience
We do not sell or rent personal data to third parties.
4. LEGAL BASIS FOR PROCESSING
Personal data is processed based on one or more of the following:
Your consent
Performance of a contract
Legal or regulatory obligations
Legitimate business interests (such as risk management and service improvement)
5. DATA SHARING & DISCLOSURE
We may share personal data only where necessary, including with:
Service providers (e.g., IT, document signing, communication tools)
Professional advisers (legal, compliance, accounting)
Regulatory or law enforcement authorities where required by law
All third parties are required to handle data securely and confidentially.
6. INTERNATIONAL DATA TRANSFERS
Due to the international nature of our services, personal data may be processed or stored outside your country of residence.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.
7. DATA RETENTION
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Meet legal, contractual, and regulatory requirements
Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
8. DATA SECURITY
We implement reasonable administrative, technical, and organizational measures to protect personal data against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
9. YOUR RIGHTS
Depending on applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal obligations)
Withdraw consent where processing is consent-based
Object to certain processing activities
Requests may be subject to verification and legal limitations.
10. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies or similar technologies to enhance functionality and analyze usage.
You may control cookie preferences through your browser settings.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party sites. Users should review the privacy policies of those websites independently.
12. CHANGES TO THIS POLICY
Phoenix Capital Global may update this Privacy Policy from time to time.
Updated versions will be published on the website with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated Policy.
13. CONTACT INFORMATION
For questions regarding these Terms, please contact:
Phoenix Capital Global
Buea, South West Region, Cameroon